Customer help
Answers before you begin.
Find practical information about products, payment options, verification and delivery.
What is McGrite FlexPay?+
McGrite FlexPay is McGrite’s customer shopping and flexible-payment experience. Available options depend on the product, account and transaction.
Does McGrite guarantee approval?+
No. McGrite does not promise guaranteed approval, instant credit or access without checks.
Why might verification be required?+
Account, transaction or identity verification may be required to protect your account and complete eligible transactions.
Are website estimates final?+
No. Any estimator on this website is illustrative. The authoritative amount, availability and schedule are shown in the McGrite checkout and your account.
When is delivery confirmed?+
Delivery timing depends on the confirmed order or booking, payment progress and applicable delivery arrangements.
How do I get help?
Use the verified contact details on the Contact page and include only information needed to identify your enquiry. Never send a password, PIN or OTP.